Pursuing claims is a vital component of the healthcare billing services we provide at Trust Med U.S.. Our advanced system prioritizes every claim and actively follows up on all denials to ensure you receive full reimbursement. We understand that effective claim follow-up is essential for maintaining steady cash flow and financial stability, which is why our team works aggressively to ensure that no revenue is ever left uncollected.

Unlike many in-house billers who may not have the time to appeal denied claims, Trust Med U.S. is fully dedicated to pursuing each claim until it is successfully resolved. Our proactive approach minimizes revenue loss, maximizes reimbursements, and strengthens your overall revenue cycle management.

Accurate and prompt collections

Trust Med U.S. employs a dedicated team of medical billing professionals who manage every aspect of the claim follow-up process — from contacting patients and payers to researching denials and resolving payment discrepancies. Our primary goal is to deliver accurate and timely collections, ensuring that your revenue cycle remains efficient and profitable.

Unpaid and disputed medical insurance claims are pursued aggressively to maximize reimbursement. In addition, we handle secondary and tertiary medical claim billing, ensuring that no payment opportunity is overlooked. At Trust Med U.S., our ultimate objective is complete claim resolution, and our success is measured by your financial results.

Systematic tracking

At Trust Med U.S., we use systematic tracking to effectively manage claims payments, adjustments, and responsible parties. Our advanced billing system allows for complete visibility and control over every stage of the claims payment process, ensuring accuracy and transparency.

With a dedicated team entering all Explanation of Benefits (EOBs) into our secure tracking system, Trust Med U.S. expertly handles every detail for you. As our client, you’ll never have to worry about maintaining updated account records or posting payments — we take care of it all with precision and efficiency.

Simple-to-use interface

With our easy-to-navigate interface, you can quickly and efficiently check the status of any claim. Trust Med U.S. gives you the confidence that your billing is precise and that you’re receiving every dollar your practice has earned.

Patient Invoicing

Nowadays, patients are responsible for a larger share of their medical expenses due to changing co-insurance requirements, higher co-pays, and rising deductibles. To minimize non-payment risks, medical practices should strive to collect payments at the time of service. However, when patients and providers are uncertain about deductible or co-insurance amounts, full payments may not be collected — making patient collections a process that requires both expertise and precision.

Trust Med U.S. offers a comprehensive patient invoicing system that manages the entire billing process seamlessly. Our system automatically sends multiple invoices when needed to collect co-pays and self-pay balances. We proactively contact patients, relieving your staff of this burden. As a trusted third party, we manage the billing process courteously yet effectively — and when necessary, we coordinate with a reputable national collection agency to ensure every outstanding balance is recovered.

Reduce denials

It is common for insurance companies to reduce reimbursements or deny claims outright — often for a wide range of reasons. However, with a skilled and dedicated team supported by an advanced denial management system, these denials can be minimized effectively.

Trust Med U.S. has developed a highly efficient and results-driven denial management system designed to combat this challenge. With years of experience in healthcare billing and IT services across NJ & NY, we’ve gathered and analyzed extensive data on thousands of denial reasons used by insurance companies. By studying payer trends, we’ve built intelligent rules into our software that automatically identify, categorize, and address denials. Our smart system includes a tailored process for every type of denial — along with the right resolution strategy — ensuring faster recovery and maximized reimbursements for your practice.

Below are some of the features:

• Our rules engine handles every denial, assigning a unique resolution code to each one
• Each denial is organized by remarks, adjustment codes and EOB messages
• Relevant users are notified by workflow if needed for input
• Denials that need further information are flagged for the office staff
• Resolution suggestions are included with each denial to assist staff
• Users can filter and search information easily